Case Study: Meet Jordan, Cardiff’s Senior Receptionist!

Rombourne Blog, Case Studies

At Rombourne, we pride ourselves on providing great looking offices in prime locations across the UK, including Bristol, Cardiff, Newport and Swindon. We’re also proud of our centres high-quality facilities, our flexible rental agreements, and the unbeatable level of client support our team provides.

As a business, we believe it’s our team that makes us special, and they’re the ones that deliver a great service to both our new and existing clients. We pride ourselves on team retention and drive. This is through regular training and on the job coaching. We actively look to encourage development through our various roles at Rombourne.

Below Jordan tells us more about his current role and career development, along with some top tips…

Hi Jordan! Tell us more about you and how you came to become a Senior Receptionist at Rombourne Cardiff.

Prior to working at Rombourne, I had worked in the hospitality industry for 9 years, mainly in 4* or 5* hotels, therefore I have met quite a few celebs including, Will.i.am, Demi Lovato and the whole of Beyonce and Jay-Z crew (unfortunately, not them themselves ☹ !!)

I have worked with Rombourne since July 2018, where I started off as a Receptionist, At the beginning of 2019 I was offered the position of, Senior Receptionist for the serviced offices in Cardiff. For me this was a big achievement, as I had not been with the company for a long period! Progression is very important within a career, and my goal is to keep progressing with my career at Rombourne.

What’s a typical day like for you at Rombourne?

A typical day involves a lot of tea! Greeting Clients and Visitors throughout the day, handling phone calls and setting up new clients and ensuring everything runs smoothly.

What is your favourite thing about working at Rombourne?

The Team I work with are amazing! Also, cannot forget the location, just behind the building is Sophia Gardens and Bute Park, which are both beautiful.

What essentials do you take to work, and why?

A Large water bottle, because you need to stay hydrated throughout the day and Black Pens (I simply cannot write in blue ink YUK!)

What do you enjoy doing when you are not at Rombourne?

I like eating out, catching up with friends and going on spontaneous trips. 

What would be your number one reception etiquette tip?

If you’re making a cuppa for yourself, make sure you make EVERYONE else one too!!

To find out more about our flexible service agreements and great looking offices in the much desired location of Cardiff, then contact @rombourne today.